Q: What is the Minimum Order Quantity (MOQ)?
A: Our MOQ is one unit. We offer personalized customization to meet diverse client requirements.
Q: How long is the lead time for bulk orders?
A: Normally, the lead time is 20-30 days for bulk orders within 5,000 pieces. Samples can be prepared within 3-5 days.
Q: What are your shipping methods and delivery times?
A: Express shipping (DHL, UPS, FEDEX) takes about 5-10 days. We also offer other economic shipping methods for certain countries.
Q: Can you provide OEM or ODM services?
A: Yes, we have our own R&D department to handle OEM and ODM projects. We maintain strict confidentiality for all custom orders.
Q: What are the accepted payment terms?
A: We accept T/T or L/C. The standard terms are a 30% deposit with the remaining 70% due before shipment.
Q: How do you ensure product quality?
A: Every product's quality adheres to strict control standards, managed by our robust quality control department and R&D team using specialized testing equipment.
MX Lock
