❓ Frequently Asked Questions
1. What is the Minimum Order Quantity (MOQ)?
Our MOQ is 1000 sets (or pieces) with white box. If you require your own brand with a colored box, the MOQ is 3000 sets (or pieces).
2. What is the estimated delivery time?
Usually, it takes 30 days to prepare the goods. For the first cooperation, it may take 40-60 days due to discussions regarding new packaging and logo confirmation. Chinese New Year holidays are excluded.
3. What are the payment terms?
We accept T/T (30% advance payment, balance paid before shipment), Cash, and L/C at sight.
4. What price terms do you offer?
We offer FOB, CNF, CIF, and EXW depending on the customer's requirements.
5. How do you handle quality feedback?
We perform 100% inspection during production. If you find any defective products upon receipt, please provide detailed pictures. We will resend goods or issue a refund after verifying the issue.
6. How can I get a quick response?
Please leave a message with your specific requirements, and we will take action quickly to assist you.