❓
Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer with approximately 35 years of experience in the hardware industry. We provide professional OEM and ODM services tailored to your specific needs.
Can I request product samples free of charge?
Yes, we prepare free samples for customers when the quantity requested is small. Please note that the shipping or transfer fees are to be covered by the client.
What makes your quality control system reliable?
With 30 years of manufacturing expertise, we have a mature R&D and production system. QC is performed at every stage: from material sourcing and die-casting to polishing, plating, assembly, and final packing to ensure maximum efficiency and quality.
What are your standard payment terms?
Our standard terms are T/T 30% as a deposit, with the remaining 70% balance due before delivery. We can provide photos of the products and packaging before you settle the final payment.
What is the estimated delivery time for orders?
Generally, delivery takes between 30 to 60 days after receiving your deposit. The specific timeframe depends on the total order quantity and production schedule.
Do your products support extreme weather conditions?
Yes, our hydraulic door closers are engineered to perform reliably in temperatures ranging from -35°C up to 60°C, featuring a high-quality anti-leak design.
MX Lock
